Frequently Asked Questions
Everything You Need to Know
What is your return policy?
With our company, we would consider this "buying" precious metal products from our existing customer that we previously sold them or a new customer who would like us to buy their precious metal from them. With that said, everything will be based off the current spot price of that item, the quality of the product, the demand for the product, and the need of our company to purchase that particular item. All non-precious metals are "AS IS, NO RETURN."
Do you report transactions?
Almost all transactions are conducted without any IRS reporting at all. We do not respond to any unofficial requests and will only comply to legitimate, properly served subpoenas, only if it’s our legal obligation to do so.
We are, however, required to report if two conditions exist.
1. If your purchase is larger than $10,000.00 and you use Federal Reserve Notes & U.S. Coins (CASH) or two or more CASH INSTRUMENTS (Cashier’s Checks, Money Orders, Traveler’s Checks) totaling more than $10,000.
2. Debits, Bank Wires, Credit Card, and Personal Checks payment are NOT considered cash or cash instruments.
Your information is private & we use proper discretion with it.
If your information is subpoenaed, we will contact you, if legally appropriate.
Which payment methods do you accept?
Currently we are ONLY accepting cash for precious metal sales. For non-precious metal sales, we are accepting cash, cashier's checks, AG & SE gift cards (Available for purchase at store.), all Square accepted tenders with 6%/$.30 transaction fee, wire transfers, and Zelle.